User Guide - Finding Help and Using Support

Finding Help Onsite

We realize you're bound to have questions as you continue to develop your website. The good news is we have great customer support resources to help you find what you're looking for.

Search the Knowledgebase

Our onsite Knowledgebase compiles hundreds of articles, tutorials and demos that walk you through the tools and services in your control panel. The "Help" icon, in the upper-right-hand corner of your control panel, is a quick way to search the Knowledgebase, but there are lots of other ways to navigate it. Finding answers in the Knowledgebase »


Contact Support

There are two convenient ways you can contact our Support Team right from your Support Console. You can file a ticket that explains your question, or you can chat with a member of our team. Contacting Support »

Contact Support