All direct Customers of iPage's basic services are subject to the terms and conditions contained in the User Agreement. The User Agreement is a legal contract between iPage and the User that contains the rights, duties and obligations of iPage and the User.
Acceptable Use Policy
iPage's Usage Policy is designed to protect iPage, its Users and others from illegal, malicious, damaging and inappropriate behavior by Users of iPage's services. All users of iPage's services are subject to the Usage Policy. The Usage Policy lists activities that are prohibited on iPage's services, such as hacking and spamming.
Domain Registration Agreement
iPage's Domain Policy requires that all registrants adhere to certain terms and conditions. As an organization or individual applying to register, transfer or renew a domain name.
In our ongoing commitment to providing superior service for our customers, iPage has introduced a new, more vigilant anti-spam policy. We have implemented the following policy as a part of our commitment to reducing spam related activity.
There is no cap on the disk space we provide to deliver the content of your website. As long as you are fully compliant with our Terms of Service and utilize storage for the normal operation of your iPage website, you will have access to unlimited space.
Please keep in mind that in a few cases, we have had to work with customers to reduce the number of files they are using. Typically, these file counts are in the tens of thousands, and we've been able to help our customers manage them effectively.
Unlimited email addresses
If your plan offers unlimited email addresses, you can create as many mailboxes (i.e., POP/IMAP accounts) as you'd like. Each individual mailbox has a storage capacity of 500MB or 10,000 email messages, whichever comes first.
MySQL is most commonly used for web and embedded applications and has become a popular alternative to proprietary database systems due to its speed and reliability. iPage provides customers with MySQL database and phpMyAdmin interfaces.
MySQL is a free open source database management system; more information can be found at http://www.mysql.com.
We have no set limits when it comes to bandwidth — which is the amount of traffic and data that flows between your website and the rest of the internet — and our architecture was built to support more than 99.5% of our customers' bandwidth demands.
Because we offer what is known as a shared architecture, our customers share both the hardware and the "pipes" we use to transmit data across the web, so we do monitor bandwidth to ensure optimum performance for our customers. Again, we are able to support more than 99.5% of customers with no issues at all. However, in some wonderful cases, customers become so successful that their traffic and data transfer outgrow our shared architecture. When that happens, we work with the customer to identify scalable solutions, such as our Virtual Private Servers.
30-day money-back guarantee
If you're not satisfied with iPage, we'll give you your money back. No questions asked. During the first 30 days, we'll refund your hosting fees in full.
Customer Satisfaction at iPage Your satisfaction is our top priority, and we're confident that you'll be pleased with our services:
how easy it is to set up a website
friendly, 24x7 phone support
SiteLock's state-of-the-art security suite
Still, if you try us and decide that iPage just isn't for you, we think you should get your money back.
What Happens to Your Domain If you register a domain through iPage, please note there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at iPage, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.
Please note: The 30-day money-back guarantee applies to our hosting plans; it does not apply to most add-on services, such as domains, as mentioned above.
Free Domain Registration
Free domain registration is for qualified plans only, it is free for one year and renews at the regular rate at the end of your term. If you register a free domain through us and wish to cancel your account, there is a nonrefundable $15.00 domain fee if you would like to keep your domain. This not only covers our costs, but ensures that you won't lose your domain name. Regardless of the status of your hosting service, you'll be free to manage it, transfer it after any required lock periods, or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.
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$100 Google AdWords Offer
No matter what your budget is or how little time you have, you can reach new customers and grow your business using Google AdWords. See results and gain new customers in minutes!
Benefits of AdWords
Effective: Show your ad to people at the precise moment they are searching for what you have to offer
Measurable: See exactly what you're getting for your money
Flexible: Change, pause or stop your ad at any time to suit your business
No Risk: You only pay when prospective customers click on your ad to get more information
To help you get started, iPage web hosting plans include a $100 bonus — when you spend $25 on Google AdWords, you'll get $100 in additional advertising.
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