Troubleshooting Common Email Issues

Unlimited disk space

There is no cap on the disk space we provide to deliver the content of your website. As long as you are fully compliant with our Terms of Service and utilize storage for the normal operation of your iPage website, you will have access to unlimited space.

Please keep in mind that in a few cases, we have had to work with customers to reduce the number of files they are using. Typically, these file counts are in the tens of thousands, and we've been able to help our customers manage them effectively.

Unlimited email addresses

If your plan offers unlimited email addresses, you can create as many mailboxes (i.e., POP/IMAP accounts) as you'd like. Each individual mailbox has a storage capacity of 500MB or 10,000 email messages, whichever comes first.

Let's Get Started!

MySQL

MySQL is most commonly used for web and embedded applications and has become a popular alternative to proprietary database systems due to its speed and reliability. iPage provides customers with MySQL database and phpMyAdmin interfaces.

MySQL is a free open source database management system; more information can be found at http://www.mysql.com.

Scalable

We have no set limits when it comes to bandwidth — which is the amount of traffic and data that flows between your website and the rest of the internet — and our architecture was built to support more than 99.5% of our customers' bandwidth demands.

Because we offer what is known as a shared architecture, our customers share both the hardware and the "pipes" we use to transmit data across the web, so we do monitor bandwidth to ensure optimum performance for our customers. Again, we are able to support more than 99.5% of customers with no issues at all. However, in some wonderful cases, customers become so successful that their traffic and data transfer outgrow our shared architecture. When that happens, we work with the customer to identify scalable solutions, such as our Virtual Private Servers.

30-day money-back guarantee

If you're not satisfied with iPage, we'll give you your money back. No questions asked. During the first 30 days, we'll refund your hosting fees in full.

Customer Satisfaction at iPage
Your satisfaction is our top priority, and we're confident that you'll be pleased with our services:

• how easy it is to set up a website
• friendly, 24x7 chat support
• SiteLock's state-of-the-art security suite

Still, if you try us and decide that iPage just isn't for you, we think you should get your money back.

What Happens to Your Domain
If you register a domain through iPage, please note there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at iPage, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.

Please note: The 30-day money-back guarantee applies to our hosting plans; it does not apply to most add-on services, such as domains, as mentioned above.

$100 Google Ads Offer

No matter what your budget is or how little time you have, you can reach new customers and grow your business using Google Ads. See results and gain new customers in minutes!

Benefits of Ads

• Effective: Show your ad to people at the precise moment they are searching for what you have to offer
• Measurable: See exactly what you're getting for your money
• Flexible: Change, pause or stop your ad at any time to suit your business
• No Risk: You only pay when prospective customers click on your ad to get more information

To help you get started, iPage web hosting plans include a $100 bonus — when you spend $25 on Google Ads, you'll get $100 in additional advertising.