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File Management: How to Backup and Restore Files

How to Backup and Restore Files using FTP

Saving a backup to your personal computer:
  1. (Optional) Create a zip archive of the files you want to download (see how).
  2. Connect to your account using FTP (see tutorials).
  3. Download your file(s).

Restoring a backup from your personal computer:

  1. Connect to your account using FTP (see tutorials).
  2. Upload your file(s).
  3. (Optional) If you uploaded a zip archive, unzip it using Archive Gateway (see how).

How to Backup Files Using Website Backup and Restore

Website Backup and Restore gives you access to our automatic backups of your website files. Because you cannot store an infinite number of backups of your website files, older backups are regularly replaced with newer backups. If you are interested in keeping older backups you can download a zip archive onto your personal computer by following these steps:
  1. Log in to your account Hosting Summary.
    Hosting tab
  2. Go to Website Backup & Restore (buy now if you do not have it already).
    website backup
  3. On the right side of the page, look for the Backups tile. Here, you will see all your existing backups.
    Backups tile
  4. Click the three-dot menu on the backup file that you want to run.
    Backup list
  5. Click Download Backup.
    Download backup
  6. Once in the Download Backup page, select a backup type. Then, mark the files/database/sites that you want to archive.
    Backups tile
    • Important: Selecting a directory does not automatically select all of its contents. You will need to click on the directory first to show its contents then click on the contents individually.
  7. Click the Download button. 
    download button
    This may take some time to initiate the download after clicking this button. 

How to Restore Files Using Website Backup and Restore

You can use the Website Backup and Restore tool to restore automatic backups only. Manual backups can only be restored by using FTP (to upload the files) and Archive Gateway (to unzip the files, if necessary). Use the following steps to restore an automatic backup:
  1. Log in to your account Hosting Summary.
    Hosting tab
  2. Go to Website Backups & Restore (buy now if you do not have it already).
    User-added image
  3. On the right side of the page, look for the Backups tile. Here, you will see all your existing backups.
    Backups tile
  4. Click the three-dot menu on the backup file that you want to restore.
    Backup list
  5. Click Restore From Backup.
    Restore from backup
  6. Once in the Restore Backup page, select a restoration type. Then, select your desired action.
    Restore from backup
    • Important: Selecting a directory does not automatically select all of its contents. You will need to click on the directory first to show its contents, then click on the contents individually.
  7. Click the Restore button.
    restore button

Important: Any files and directories you restore will save over existing files and directories of the same name.

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