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Email Management: How to Set Up a Catch-All

How to Set Up a Catch-All?

  1. Log into your Domains Dashboard.
    Login to your Domains Dashboard
  2. Go to Hosting Tools by clicking the tiles icon at the upper right corner. 
    Hosting Tools
  3. From the Advanced Tools page, click on the Change Catch-All icon. 
    Change Catch-All
  4. Click Set Your Catch All Account.
  5. Select the option for handling emails sent to addresses that do not exist at your domain(s).
    • Bounce (Recommended) - All email messages sent to your domain(s), except for the specific addresses that you configure, will be returned to the sender and not delivered to your account. By returning (or bouncing) the message to the sender, you are protecting yourself from unwanted spam. If the message is legitimate but was simply sent to the wrong address, the sender will be notified that the address is not valid.
    • Save - All email messages sent to your domain(s), except for the specific addresses that you configure, will be saved in a temporary mailbox. Most (if not all) of the email in this box will be spam. If messages are legitimate but were simply sent to the wrong address, you will likely need to search through the unsolicited messages to find them.
    • An external email address - All email messages sent to your domain(s) will be routed to the address you specify above. This option is not recommended, as it will result in spam being forwarded to this external address. Spammers will try to guess at an email address at your domain, and send spam to that address.
    • Trash - All email messages sent to your domain(s), except for the specific addresses that you configure, will be deleted. This option should be used if you are positive that you do not want mail sent to any addresses other than the ones that you have created.
    Change Catch-All
  6. Click Save Changes.

Important: If you change your Catch-All Option to 'Save', a temporary mailbox will automatically be created for you as the Catch-All.

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