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Email Management: How to Check Mailbox Storage Use

Please note that this only applies to accounts with Standard email and not to G Suite or Microsoft 365.

  1. Log in to your Domain Dashboard.
    Domains Tab
  2. In Card View, click Launch Webmail.
    Card View, Launch Webmail
  3. In List View, click the mail icon under Webmail for the domain of which the email account is related to. 
    mail icon
  4. The Email Management page will show the list of the mailboxes for the domain and the Storage Used. 
    mailbox storage used
 

Important: You must log in to the mailbox to view the message count. Exceeding the maximum allowed message count will still prevent you from receiving emails even if your Usage is not at full.

Need to upgrade your mailbox storage? Click here.

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