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Email Management: How to Change a Mailbox Password

1. Login to your Domains Dashboard.
Login to your Domains Dashboard
2. In Card View, click Manage on the domain you wish to update the email password. 
Card View, Manage
3. In List View, click on the cog icon. 
List View, cog icon or domain name
4. On the left pane, click Standard under Email Management.
click Standard under Email Management
5. From your standard email address accounts list, click on the three-dot menu of the mailbox you want to change the password on.
click on the three-dot menu of the mailbox you want to change the password on
6. Then, select Settings.
Select Settings
7. A Settings window will appear. Click on the Change password tab.
Settings window
8. Type in your new password in both New Password and Confirm Password text boxes.
Type and confirm you New Password
Important: Your new password must be at least 8 characters in length and must contain at least one number, one uppercase letter, and one lowercase letter. 

9. Click on the Change Password button to save your changes.
click the Change Password button

I Forgot My Mailbox Password, How Do I Retrieve It

There is no way to retrieve a mailbox's existing password. If you have forgotten your mailbox password, use the steps provided in this article to change your password.


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