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Email Management: How to Change a Mailbox Password

  1. Log into your Domain Dashboard.
    domain dashboard
  2. From your domain list, select the domain that you want to manage by clicking the cog icon.
    domain select
  3. On the left pane, click Standard under Email Management.
    email management standard
  4. From your standard email address accounts list, click on the three-dot menu of the mailbox you want to change the password for.
    email select
  5. Then, select Stettings.
    settings select
  6. A Settings window will appear. Click on the Change password tab.
    settings window
  7. Type in your new password in both New Password and Confirm Password text boxes.
    change password

Important: Your new password must be at least 8 characters in length and must contain at least one number, one uppercase letter, and one lowercase letter. 

8. Click on the Change Password button to save your changes.
change password

I Forgot My Mailbox Password, How Do I Retrieve It

There is no way to retrieve a mailbox's existing password. If you have forgotten your mailbox password, use the steps provided in this article to change your password.


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