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Email Management: Email Storage and Sending Limits

What are iPage's email limits

iPage is here to help you understand your email limitations because we know that this can affect how you use your email. Below is a chart that outlines these limitations using our current Webmail application, Roundcube.

TypeUser-added imageStorageUser-added imageSendingUser-added imageReceivingUser-added imageAttachmentsUser-added imageRecipientsUser-added image
Webmail500MB
10,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB*50
Webmail with
2GB Upgrade
2GB
20,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB*50
Webmail with
5GB Upgrade
5GB
50,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB*50
Webmail with
10GB Upgrade
10GB
100,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB*50
Email ClientVariesUser-added image500/hour
5,000/day
Unlimited/hour
Unlimited/day
25MB100
CGI/ScriptingUser-added imageNot ApplicableUser-added image200/hour
2,000/day
Not ApplicableUser-added image5MB100
*Note - The 32 MB attachment limit for Roundcube also includes any MIME information related to the message. For this reason, you may NOT be able to attach a 32 MB file and the actual attachment size limit may be lower.

Upgrade your Mail Storage

To upgrade your account for more mail storage please visit this page. Here is the price list of the Mailbox storage upgrade per mailbox per year.
  • 2GB Mailbox 9.95 USD
  • 5GB Mailbox 24.95 USD
  • 10GB Mailbox 39.95 USD
 

    What file types can't be sent or received through iPage's email servers

    To prevent spammers and hackers from spreading viruses and spam throughout the network, iPage has blocked the following file types:

    • .bat
    • .btm
    • .cmd
    • .com
    • .cpl
    • .dll
    • .exe
    • .lnk
    • .msi
    • .pif
    • .prf
    • .reg
    • .scr
    • .vbs
    • .url

    If you need to transfer one of these file types, use FTP to transfer the file. That way, the file reaches the intended recipient without using our mail servers.



    For further inquiries in managing your email, please contact us.

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