1. Knowledge Base
  2. >
  3. Results
  4. >
  5. Article

Email Management: Email Storage and Sending Limits

What are the email limits?

We are here to help you understand your email limitations because we know that this can affect how you use your email. Below is a chart that outlines these limitations using our current Webmail application, Roundcube.

 
Type Storage Sending Receiving Attachments Recipients
Webmail 500MB
10,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
 32MB* 50
Webmail with 2GB Upgrade 2GB
20,000 Messages
500/hour
5,000/day 
Unlimited/hour
Unlimited/day
 32MB* 50 
Webmail with 5GB Upgrade 5GB
50,000 Messages
 500/hour
5,000/day
Unlimited/hour
Unlimited/day
 32MB* 50 
Webmail with 10GB Upgrade 10GB
100,000 Messages
 500/hour
5,000/day
Unlimited/hour
Unlimited/day
 32MB* 50 
Email Client Varies  500/hour
5,000/day
Unlimited/hour
Unlimited/day
25MB  100
CGI/Scripting Not Applicable  200/hour
2,000/day
Not Applicable  5MB  10
Microsoft Exchange
Basic
5,000 MB
Unlimited Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
20MB
(Total Email Size)
250
Microsoft Exchange
Plus
10,000 MB
Unlimited Messages
500 / hour
5,000 / day
Unlimited / hour
Unlimited / day
20 MB
(Total Email Size)
250
Microsoft Exchange
Premium
25,000 MB
Unlimited Messages
500 / hour
5,000 / day
Unlimited / hour
Unlimited / day
20 MB
(Total Email Size)
250
Google Workspace
Basic Plan
30 GB
Unlimited Messages 
500 / hour
10,000 / day
Unlimited / hour
Unlimited / day
25 MB 500
Microsoft 365
Email Essentials
15GB
Unlimited Messages
500 / hour
10,000 / day
Unlimited / hour
Unlimited / day
20 MB 400
Microsoft 365
Business Plan
50 GB
Unlimited Messages  
500 / hour
10,000 / day
Unlimited / hour
Unlimited / day
25 MB 500
Microsoft 365
Business Pro
50 GB
Unlimited Messages 
500 / hour
10,000 / day
Unlimited / hour
Unlimited / day
25 MB 500


*Note - The 32 MB attachment limit for Roundcube also includes any MIME (Multipurpose Internet Mail Extensions) information related to the message. For this reason, you may NOT be able to attach a 32 MB file, and the actual attachment size limit may be lower while using the drive for Google Workspace and Office 365 is a must if you are sending larger files.

Upgrade your Mail Storage

To upgrade your account for more mail storage, please visit this page. Here is the price list of the Mailbox storage upgrade per mailbox per year.
  • 2GB Mailbox 9.95 USD
  • 5GB Mailbox 24.95 USD
  • 10GB Mailbox 39.95 US

What file types can't be sent or received through our email servers

To prevent spammers and hackers from spreading viruses and spam throughout the network, our company has blocked the following file types:

  • .bat
  • .btm
  • .cmd
  • .com
  • .cpl
  • .dll
  • .exe
  • .lnk
  • .msi
  • .pif
  • .prf
  • .reg
  • .scr
  • .vbs
  • .url

If you need to transfer one of these file types, use FTP to transfer the file. That way, the file reaches the intended recipient without using our mail servers.

For further inquiries in managing your email, please contact us.

Related Articles:

Email Management: How to Delete Messages
Troubleshooting Common Email Issues
I Can't Receive Emails
I Can't Send Emails

yieldmanager

Thanks for visiting! Since you landed on this page of our website, we wanted to let you know you visited one of our paid endorsers while researching your purchase. close