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Email Management: Email Storage and Sending Limits

What is email limits

We are here to help you understand your email limitations because we know that this can affect how you use your email. Below is a chart that outlines these limitations using our current Webmail application, Roundcube.

Typeapp icon Storageapp icon Sendingapp icon Receivingapp icon Attachmentsapp icon Recipientsapp icon
Webmail 500MB
10,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB* 50
Webmail with
2GB Upgrade
2GB
20,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB* 50
Webmail with
5GB Upgrade
5GB
50,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB* 50
Webmail with
10GB Upgrade
10GB
100,000 Messages
500/hour
5,000/day
Unlimited/hour
Unlimited/day
32MB* 50
Email Client Variesapp icon 500/hour
5,000/day
Unlimited/hour
Unlimited/day
25MB 100
CGI/Scriptingapp icon Not Applicableapp icon 200/hour
2,000/day
Not Applicableapp icon 5MB 100
*Note - The 32 MB attachment limit for Roundcube also includes any MIME information related to the message. For this reason, you may NOT be able to attach a 32 MB file and the actual attachment size limit may be lower.

Upgrade your Mail Storage

To upgrade your account for more mail storage please visit this page. Here is the price list of the Mailbox storage upgrade per mailbox per year.
  • 2GB Mailbox 9.95 USD
  • 5GB Mailbox 24.95 USD
  • 10GB Mailbox 39.95 US
 

What file types can't be sent or received through our email servers

To prevent spammers and hackers from spreading viruses and spam throughout the network, our company has blocked the following file types:

  • .bat
  • .btm
  • .cmd
  • .com
  • .cpl
  • .dll
  • .exe
  • .lnk
  • .msi
  • .pif
  • .prf
  • .reg
  • .scr
  • .vbs
  • .url

If you need to transfer one of these file types, use FTP to transfer the file. That way, the file reaches the intended recipient without using our mail servers.


For further inquiries in managing your email, please contact us.

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