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Email Client Setup: Outlook 2016, 2019 and Microsoft 365

Setting up your email with Outlook 2016, 2019, and Microsoft 365?

You will need your incoming mail server, outgoing mail server, full email address, and your email password. The default settings are listed below.
  1. Open Microsoft Outlook.
  2. Select File
    File tab
  3. Click on Add Account. 
    Add Account
  4. Enter the email address in the box. Click Advanced Options and check the box for "Let me set up my account manually."
    Advanced Options, manual configuration checkbox
  5. Click the Connect button. 
  6. Choose POP or IMAP. IMAP synchronizes the email on your computer with the contents of your account on the server, while POP simply downloads the inbox.
    POP or IMAP
  7.  Fill in the following information depending on the protocol you chose in Step 6:
    1. POP
      • Your Name: The name to display on your email.
      • Email Address: Your full email address
      • Account Type: POP
      • Incoming Mail Server: pop.ipage.com
      • Outgoing Mail Server (SMTP): smtp.ipage.com
      • User Name: Your full email address
      • Password: Your emailpassword
      • Require logon using Secure Password Authentication (SPA): We recommend having this unchecked
      • Incoming Server (POP Port): 110
      • This server requires an encrypted connection (SSL/TLS) (Incoming): Optional. If checked, change Incoming Server (POP Port) to 995.
      • Outgoing Server (SMTP Port): 587
      • Encryption method (Outgoing): Optional. If using SSL, change the Outgoing Server (SMTP Port) to 465
        POP settings
    2. IMAP
      • Your Name: The name to display on your email.
      • Email Address: Your full mailbox address
      • Account Type: IMAP
      • Incoming Mail Server: imap.ipage.com
      • Outgoing Mail Server (SMTP): smtp.ipage.com
      • User Name: Your full email address
      • Password: Your email password
      • Require logon using Secure Password Authentication (SPA): We recommend having this unchecked
      • Incoming Server (IMAP Port): 143
      • This server requires an encrypted connection (SSL/TLS) (Incoming): Optional. If checked, change Incoming Server (IMAP Port) to 993
      • Outgoing Server (SMTP Port): 587
      • Encryption method (Outgoing): Optional. If using SSL, change the Outgoing Server (SMTP Port) to 465
        IMAP settings
  8. Click Next. 
  9. Type in your email password and click Connect
  10. Wait for the mail client to finish verifying the email settings. 

I followed the instructions, but I still can't connect. What can I do?

Using a different Outlook version?

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