Email Client Setup
What is an email client app?
Email clients are applications on your computer or apps on your phone that retrieve emails and deliver them to your email inbox. Email clients can both send and receive your email messages. Microsoft Outlook and Mac Mail are two examples of email clients. This article includes set up guides for the most common email clients.
Generic Email Client Settings
These are the generic settings and should work for any email client or mobile device.
|Setting||What You Input|
|Username:||Your full email address|
|Password:||Your email password|
|Connection Type:||Server & Port info|
|POP||Incoming Server: pop.ipage.com|
Incoming Port: 110 (or 995 with SSL enabled)
|IMAP||Incoming Server: imap.ipage.com|
Incoming Port: 143 (or 993 with SSL enabled))
|SSL (Optional):||Enabled or Disabled|
|Outgoing Server Authentication:||Enabled|
|Outgoing Port:||587 (or 465 with SSL enabled)|
Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.
Double-check your email client settings.
Review your settings again for any possible typographical errors (especially the email password).
Still Unable to Resolve the Issue On Your Own
We are always here to help you. If you have gone through all of the troubleshooting steps and still have an issue, please contact us!
Email Client Setup Guides
|Our Knowledgebase Guides|
|Developer Support Site Links|
Are your mail records pointing to our MX Server?
Your domain DNS settings control which hosting provider handles your email services. Double-check your settings to make sure they point to our MX Server. If your domain is not registered with us, you may need to update your Nameservers or MX Records, which would incur DNS Propagation and can take between 24-48 hours to update across the Internet.
For information on changing your domain DNS settings, please view these articles:
Confirm that you have a stable internet connection
|Connecting from your computer||Connecting from your mobile phone|
Troubleshooting Common Email Issues
I Can't Send Emails
I Can't Receive Emails
Common Email Bouncebacks