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Email Client Setup

What is an email client app?

Email clients are applications on your computer or apps on your phone that retrieve emails and deliver them to your email inbox. Email clients can send and receive email messages on your behalf. Email clients can take many forms, and some examples include Microsoft Outlook and Mac Mail. This article provides step-by-step instructions for configuring the most popular email clients.

Before you set up your email client, check out our professional email and productivity plans — Microsoft 365 or Google Workspace. You’ll enjoy a domain-matching email address and robust tools and applications to help you run your business more efficiently. 

Email Client Setup Guides

Pro Tip: Click on the buttons below, and look for the article you can use to set up your email based on your email client or device.

Our Knowledge Base Guides Developer Support Links
Microsoft 365 Google Workspace

Generic Email Client Settings

These are the generic settings and should work for any email client or mobile device.

Setting What You Input
Username: Your full email address
Password: Your email password
Connection Type: Server & Port info
POP Incoming Server: pop.ipage.com
Incoming Port: 110 (or 995 with SSL enabled)
IMAP Incoming Server: imap.ipage.com
Incoming Port: 143 (or 993 with SSL enabled))
SSL (Optional): Enabled or Disabled
Outgoing Server Authentication: Enabled
Outgoing Server: smtp.ipage.com
Outgoing Port: 587 (or 465 with SSL enabled)
Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.
To know more about the difference between IMAP and POP, please click here.

Double-check your email client settings.

Review your settings again for any possible typographical errors (especially the email password).

Are your mail records pointing to our MX Server?

Your domain DNS settings control which hosting provider handles your email services. Double-check your settings to make sure they point to our MX Server. If your domain is not registered with us, you may need to update your Nameservers or MX Records.

For information on changing your domain DNS settings, please view these articles:

Confirm that you have a stable internet connection

Connecting from your computer Connecting from your mobile phone
  1. Check your internet connection status.
  2. Unplug the power cord from your internet router.
  3. Wait 15 seconds.
  4. Plug the power cord back into your internet router.
  5. Wait 45 seconds for your modem to sync with your service provider.
  6. If issues continue,  please get in touch with your internet service provider.
  1. Check your signal status.
  2. See if your location is causing issues connecting to your service provider.
  3. Restart your phone.
  4. Wait a moment while your phone reconnects to your service provider.
  5. If issues continue, please get in touch with your internet service provider.

Still Unable to Resolve the Issue On Your Own

We are always here to help you. Please contact us if you have gone through all the troubleshooting steps and still have an issue.

Related articles
Troubleshooting Common Email Issues
I Can't Send Emails
I Can't Receive Emails
Common Email Bouncebacks
How To Configure Your Email On Yahoo Mail

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