Domain Management: How To Update Domain Contact Information
Edit Your Domain Contact Information
It is vital to keep your domain ownership information up to date. If you wish to transfer your domain, you must have access to the Admin email address to respond to the transfer request from any registrars involved. Make sure that the domain is unlocked and read the step regarding the ICANN Opt Out. To edit your Domain Contact Information, follow the steps listed below.
- Log in to your Domain Dashboard.
- Select Manage on the domain you wish to access.
- In card view, click on the Manage button.
- In list view, click on the Gear icon.
- At the bottom of the left sidebar, Click on Contact Information.
- You can revise all of your domain contact information by clicking on the tabs.
- Click Edit Contact Info, the Edit box will popup.
- Make your revisions. If you plan on transferring your domain soon you will want to check the ICANN Lock Opt Out.
- Click Save.
If you are preparing to transfer your domain, make sure the Domain Lock is disabled, the switch is to the left and not green. A domain cannot be transferred as long as it is locked.

Change of Registrant - Update to Process
Effective December 1, 2016, ICANN is modified the domain transfer process. All Registrars (accredited by ICANN) have to make required changes to their systems to help prevent domain hijacking. A Change of Registrant (CoR) email will now be sent to customers based on certain modifications made to the domain registrant information. Changes that will trigger this email:- Updating the first/last name or company name
- Changing the registrant email address
- Enabling/Disabling Privacy
60 Day Lock
During the CoR Process, customers will have the option to ‘opt-out’ of a 60-day domain lock. By default, this option is not checked, meaning once contact change is complete, the domain cannot be transferred for 60 days. Changes that will trigger this email:- Updating the first/last name or company name
- Changing the registrant email address
- Enabling/Disabling Privacy