Inbound Domain Transfer FAQs
I Submitted A Domain Name Transfer, But Why Is It Still With My Old Registrar?
Remember that it can take up to 5 days to transfer your domain to iPage, so we ask you to be patient during this period of time. Meanwhile, you can:
Note that your current registrar may send you a final confirmation email before they allow your domain to be transferred to iPage. Also, your current registrar may be imposing additional requirements before they'll authorize the domain transfer. You'll need to contact your current registrar to resolve these issues.
Why Is My Domain Locked?
Domains are locked to prevent unauthorized domain transfers. Some domain providers give you tools to let you unlock your domain on your own while others require you to contact them to have your domain unlocked for you. However, there are a few scenarios where your domain provider will not allow you to unlock your domain:
- Your domain name was registered or transferred within the last 60 days.
- Your domain name may be locked as the result of a dispute, and is currently under investigation.
Some domain providers may even choose to lock your domain for 60 days whenever you make a change to your domain.
Can Domains Be Altered During A Registrar Transfer?
While a domain is in the middle of a transfer, it cannot be altered. This includes renewing the domain, changing its Whois information, and updating its nameservers. You will either have to request the domain's current hosting provider to cancel the transfer, or wait until the transfer is complete before any changes can be made.