Account: How To Change Your Account Password

iPage allows you to change your password at any time. You can either change your password once you have logged in, or by creating a password reset email.

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How to Reset Your Account Password

  1. Go to the Login Screen.
  2. Click Forgot Username or Password?
  3. Type in your Username or Domain.
  4. Click Get New Password. A password reset email is sent to you.
  5. Click on the Password Reset Link within the email.
  6. Use the screen that appears to setup your new password (see How to Change Your Account Password).

Minimum Password Requirements

Weak Fair Strong Very Secure
6 Total Characters
1 Number
0 Special Characters
1 Uppercase Letter
1 Lowercase Letter
6 Total Characters
1 Number
1 Special Character
1 Uppercase Letter
1 Lowercase Letter
6 Total Characters
2 Numbers
1 Special Character
1 Uppercase Letter
1 Lowercase Letter
8 Total Characters
2 Numbers
2 Special Characters
1 Uppercase Letter
1 Lowercase Letter

Additional Requirements:

  • When changing your account password, the new password must meet the Strong or Very Secure minimum requirements.
  • 45 maximum total characters allowed.
  • Must be different than your account username.
  • When changing your account password, the new password cannot match the last three passwords used on the account.
  • Your browser must allow cookies on iPage's website (this is already enabled by default).

How To Change Your Account Password

  1. Log in to your iPage Control Panel.
  2. Go to Change Password.
  3. Type in a New Password.
  4. Confirm your New Password.
  5. Click Change Password.

Password FAQs

What Is A Special Character?

A special character is described as a punctuation symbol or other non-alpha-numeric character. For example:

  • ! Exclamation Mark
  • @ Commercial At
  • # Number Sign
  • $ Dollar Sign
  • % Percent Sign
  • ^ Circumflex Accent
  • & Ampersand
  • * Asterisk
  • ? Question Mark
  • _ Underscore
  • ~ Tilde
  • , Comma
  • . Period
  • / Forward Slash
  • < Less-Than Sign
  • > Greater-Than Sign
  • - Hyphen, Minus Sign
  • = Equals Sign
  • + Plus Sign
  • ( Left Parenthesis
  • ) Right Parenthesis
  • ] Right Square Bracket
  • { Left Curly Bracket
  • } Right Curly Bracket
  • ; Semi-Colon
  • : Colon
  • | Vertical Line, Vertical Bar
  • \ Back Slash
  • " Quotation Mark
  • ' Apostraphe

How Can I Create A Secure Password?

Social engineering and brute force are popular ways for hackers to gain access to your account. Here are additional recommendations to help make your password even more secure:

  • Use a longer password. Longer passwords are generally more secure than shorter passwords.
  • Mix, match, and replace letters for numbers or special characters (such as using "@" for "a").
  • Avoid commonly used passwords and password variations (such as "password12!" or "admin123!").
  • Avoid using passwords that match well-known information about yourself (such as your last name).
  • Make your password memorable so that you do not have to save it into your browser. Anyone with direct access to your computer can locate your saved passwords.

Important: We also recommend that you create a secure password for your administrative email address.

How Can I Make My Secure Password Easier To Remember?

Recording your password anywhere (such as writing it down on a piece of paper, typing it into a text file on your computer, or saving it to your computer browser) can increase the risk of your password becoming compromised. Creating a memorable password can help increase its security because you will not need to record it anywhere. Here are some ideas you can use to make your secure password more memorable:

  • Consider using an entire phrase for your password (example: "TheChickenCame-1st")
  • Consider trading out regular letters for special characters (example: "Th33ggC@m3F1rst")
  • Consider logging in to your iPage Control Panel regularly.

How Do I Change My Password If I Can't Log In?

You can trigger a password reset from the log in screen. If you are experiencing any issues receiving the password reset email or are otherwise unable to log in, please contact us for help.

Why Am I Constantly Having To Reset A New Password?

If you are constantly forced to change your password each time that you log in, please contact us.

Why Am I Unable To Log In To My Account?

Most likely, you may be using incorrect login credentials. Double-check to make sure you are using the correct user name (or domain name) and password, and see if your capslock is turned on by accident.

Important: More than six failed login attempts within five minutes will lock your account for three hours. Please contact us to have your account unlocked.

Didn't Receive Password Reset Email?

If you are having difficulty receiving the Password Reset Email, please review the following suggestions:

  • Double-check to make sure you are using the correct spelling of the user name (or domain name)
  • Ensure caps lock is turned off
  • Check to see if it was received in your Spam/Junk folder.
  • If you have any business associates who administer the account, be sure to check with them to see if they have received the email.
  • If you've tried these steps and are still having trouble logging in, contact us

Important: More than six failed login attempts within five minutes will lock your account for three hours. Please contact us to have your account unlocked.

Forgot Your Username Or Domain Name?

To acquire or change the password of an account, you must provide either the Username or the Domain name of the account. If you are unsure of what the Username (or Domain) is for the account, contact the account owner for assistance.

If you are the administrator for the account please determine the type of account you are requesting information for.

I Am Requesting Access/Information For:

A Business Account:
  • Please send a written request to ownership@ipage-inc.com and include each of the following forms of identification:
    • Business license
    • Certificate of Incorporation
    • A 501(c)(3) letter from the IRS
    • Any other government-issued documentation of business ownership.
    • Updated Email address to be contacted at.
  • If you've tried these steps and are still having trouble logging in, contact us.

A Personal Account:

  • Please send a written request to ownership@ipage-inc.com and include each of the following forms of identification:
    • government-issued driver's license or identification card showing the customer’s name and address.
    • Updated Email address to be contacted at.
  • If you've tried these steps and are still having trouble logging in, contact us.
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